Testimonials

I have no hesitation in recommending Janine Walsh
Janine,

We would like to thank you for getting our houses sold so quickly, especially as the market is very depressed with the down turn in Mackay.

You gave us excellent service, always keeping us up to date with results of inspections and comments from potential buyers. The negotiations with the two buyers who made offers went smoothly with your guidance and we were very happy with the outcome.

I have no hesitation recommending Janine Walsh from Elders Real Estate to my friends and anyone who is selling their house.

Thanks again for getting our house sold!!

Cheers, Chris and Faye



Jodi Has Been an Absolute Pleasure to Deal With


We are writing to express our thanks in the way in which our Property Manager, Jodi Mason has managed the rental that we lived in with our son.
Jodi has been an absolute pleasure to deal with. She is prompt, efficient, friendly and honest. 
Since renting, we haven’t come across a Real Estate like Elders, Mackay.
The girls at the front desk are always friendly and the Principal ready to help.
Please pass on our thanks, especially to Jodi who I feel is a real asset to your business.

C Harvey & C Helder



Sally Has Always Been Our First Choice


Sally Richards from Elders Real Estate Mackay, has been our agent for the past 13 years and has sold 4 properties on our behalf over this time.  Sally has always been our first choice when it has come time to sell our property and each time she has achieved outstanding results for us.

Sally’s professionalism and knowledge of the industry has ensured our properties sold in a timely manner for the maximum price possible, even in the toughest of markets. Sally kept us updated every step of the way and made the process of selling our home easy.  I have no hesitation in recommending Sally Richards to anyone requiring a dedicated, trusted and professional real estate agent to achieve the best possible outcome for the sale of their property.

Our family would like to extend a huge thank you to Sally Richards for helping us move forward through the property market and on to our next adventure.

Jamie and Sheree Stewart

We needed to sell fast and you got it sold! Di Franettovich

We would like to thank you for selling our property at Kinchant Dam recently. Selling a house in this current market would be tough, and it was, but not only did you find one buyer you found 2. Even though the first buyers contract fell through you had the second one ready to go straight away which made our lives a bit easier which was great. We needed to sell fast and you got it sold. I know it was a long haul selling our house but you stuck at it and never gave up and we are truly grateful for that. You made buying our Gargett property a good experience and selling our Kinchant property even though it took a bit, a good experience as well. My self and Kylie also learnt a few things along the way as well in regards to selling which we will use in the future if we ever sell again. I would recommend  you and the  team at Elders to anyone who is either selling, buying or renting a property. Thank you.

Regards,

Wayne and Kylie Boardman



One of the best

I’ve been around real estate for some time now and it is rare to find a property manager like yourself and your office. Your office is one of the best I’ve seen with communication and people skills, you and your team do a great job.
M Saunders


Nothing Was Too Much Trouble for Diane

Diane was very kind and helped in every way and nothing was too much trouble for her, she kept me informed with feedback from people who inspected the property and often popped into see me and have a chat. Many thanks for her prompt service.

Risen Above All Expectations – Rebecca Purcell

 To Whom It May Concern:

The service we have received from Elders Real Estate not only with the purchase of our current family home, but with the ongoing management of our investment property has been outstanding. We have dealt with other agents previously and found that with Elders Real Estate, we have always received honest and professional advice, and never felt pushed into making any decisions.

In particular we find Rebecca Purcell, who manages our investment property, has risen above all expectations on many occasions to ensure the smoothest running possible in all situations.

We find Rebecca is always contactable and her communication is exceptional. Inspections have always proved to be on time and very detailed, with photos and a report always being sent through in a timely manner.

Rebecca has proven that there is no situation too difficult and deals with any issues in the most professional and efficient manner, which we have found eliminates any stress or concerns to us.

We are more than happy with the service we receive time after time from Elders Real Estate and would be more than happy to give more information if required.

Regards,
David & Ashleigh

Highly Recommend Janine Walsh

 If you want your house sold quickly then contact Janine whom was proactive, quick to respond to sensitive demands and kept communication to a high level during the process of selling my house in Bucasia QLD. I highly recommend Janine to sell yours.
– Kerryn.

We Would Recommend Diane to Anyone Wanting to Sell

When we decided to sell out house in Gargett we decided to go with Diane Franettovich. The main reason was Diane was local and knew the area very well. I had contacted a couple of other Real Estate Agents but was not impressed with them.

From the very beginning Diane was great she let us know all the ins and outs of the contract, fee, conditions, etc. Diane kept us up to date with people’s enquiries, inspections, etc and got back to us with results from these inspections straight away.

When we finally got a buyer and a contract we honestly would have been lost without Diane. We had so much trouble with the buyer’s finance company, his solicitors said one thing, and ours another and neither were right. If it weren’t for Diane mediating between us who knows what would have happened, could have even lost the sale.

If I had a query, no matter how trivial, I could ring Diane at anytime and she didn’t mind at all.

We would (and have) recommended Diane to anyone wanting to sell. We found her totally honest and very hard working.

We are very grateful to her for her time and endless patience, you are lucky to have her in your employ.

Yours faithfully

George and Sandra 

I Would Recommend Rebecca Without Hesitation – Rebecca Purcell

 “In the highly charged Mackay rental market I am please to know that I am supported by an effective, efficient and excellent rental team to look after my properties. I have been with Elders for a number of years and thanks to the rental team’s vigilance, delivery of services, knowledge of rental legislation and advice, I have had satisfaction and peace of mind. If you want a team who will work with you for the good of you, your property and your tenants, then I can highly recommend the Elders Rental team.”

Dealing with a competent Property Manager has saved me a great deal of frustration and stress. Rebecca has provided me with helpful advice and always follows up and completes any queries I have had. All communication has been prompt and efficient.
I would recommend Rebecca without hesitation to anyone contemplating the rental of their property. The team’s professionalism certainly sets a standard that many other real estate agents could aspire to. You have to be congratulated.

Robert

Diane was Friendly, Professional and Efficient

Diane was very friendly, professional and efficient and readily available to listen and speak to us whenever we needed. She kept in contact and gave us feedback, a job well done and many thanks.

Brian and Frances.

Diane Gave us Excellent Service

Diane gave us excellent service, she gave us feedback from buyers and our property was sold very quickly at an excellent price.

Many thanks to Diane.

Rodney and Jane

Experience was nothing short of sensational

Elders Mackay, and in particular Sally Richards has produced an outstanding result for our family! What can I say our house was under contract in 12 hours of being professionally presented online. It is results like this that make Agencies stand out from the pack. This not only enabled my family the opportunity to move forward with our plans but also saved highlights the thousands of dollars saved on advertising, regular open houses, scheduled appointments and the list goes on. Sally gave us the most pleasurable sales experience we have encountered to date. All too often we hear about the bad experiences and we forget to tell everyone about the great ones!

This experience highlighted to us the knowledge and professionalism that Sally in-stills in her team. From the very efficient girls on the front desk to her team of sales professionals, the experience was nothing short of “sensational”.

All we can say is if you want results there is only one place to go Elders Mackay! 

Yours Sincerely
Kim and Chris Read

Full Marks for Efficiency and Pleasantness – Diane Franettovich

Congratulations on your choice of sale staff and in particular Diane Franettovich, full marks for efficiency and pleasantness.

If you are looking for service with speed and efficiency combined with pleasant staff I would certainly recommend them to anyone especially for making the whole experience easy.

Ronald

Nothing is too much trouble for Rebecca!

My husband, John, and I have rental properties in Mackay, Queensland. John’s work requires that we spend many months each year, sometimes a full year, in various South East Asian countries. Therefore we need efficient, reliable assistance with our properties.
We found just the person for this in Rebecca Sullivan at Elders Rentals, Mackay! Nothing is too much trouble for Rebecca. She is pro-active, cheerful, efficient and professional. Rebecca’s record with us includes:-
• Swiftly procuring tenants for a new property
• Screening applicants very well, culminating in securing suitable tenants, both long and short term
• Begins seeking new tenants or re-signing existing tenants well before leases expire
• Securing both Corporate tenants for high-rise apartments and families for houses
• Attends promptly to tenant requests for repairs etc
• Follows up tradesmen to ensure work is completed in a timely fashion – thereby keeping both tenant and landlord happy! Very important to both parties
• Undertakes regular and timely inspections of our properties and provides informative and suitably written reports
• Keeps in touch with the market and gives sound advice with regard to rental prices
• Is available almost at all times to take phone calls & SMS messages
• Responds with same day replies to messages and emails – very rare today in our experiences with many businesses both in Australia and elsewhere!
• If Rebecca says she’ll do something – then consider it done!
There is no need to constantly, or even occasionally, check to see if Rebecca has done a task. We are landlords, mostly absentee landlords, with peace of mind. Thanks Bec!!
Yours faithfully,
Jan Ryan 

Second Time We Have Dealt with Diane and Would Do So Again

Diane was absolutely lovely to deal with and she fixed any problems immediately this is the second time we have dealt with her and would do so again.

Peter and Paula

Thank you Janine Walsh of Elders for Taking the Stress Away

We would like to thank you for so many reasons for proving to be the right person to sell our property. Your professionalism, friendly nature, continued confidence and knowledge in what was happening in the market and most importantly your unwavering commitment to selling our property.

You always made yourself available, even late at night, and nothing ever seemed to be a bother. Our property due to the craziness of the market and our own hang ups took some time to sell but your enthusiasm continued right through to settlement.

We will certainly pass on your details when asked for recommendations.

Well done and thanks for taking some of the stress out of selling.

Pam & Mick Currell

Recommend Diane Franettovich

I would recommend Diane Franettovich to anyone who is interest in selling their home or land.

Thank you Diane for a job well done.

Diane Had My Best Interests at Heart

Considering the geographical distance involved I was fully aware of interest and really did trust my agent. I felt that Diane really had my best interests at heart. Thank you.

Recommend and Thank Sally

I would like to recommend and thank Sally for all her hard work in selling our home. She has a very positive, no nonsense approach that is refreshingly honest and down-to-earth. Our house sold within 2 weeks of listing and had some difficulties in marketing. Other agents had tried where Sally was the standout professional. Thanks again Sally.  Ron and Karen Whittaker – 7th September 2009

Excellent Communication and Negotiation Skills – Diane Franettovich

We received prompt direct, clear service/information in response to all our enquiries regarding the sale of our property. Diane was excellent with communication for us and her negotiation skills very good with the sale of our property.

Harvey

An Efficient, Helpful Property Manager

Having been involved in the rental property market for some 10yrs I have been associated with many Property Managers. 
We currently have a large number of rentals which keep us on our toes, and are currently with another firm.
They are, however about to be transferred back over to Rebecca at Elders to our relief. We have found Rebecca to be very efficient, helpful, and most of all contactable. At anytime she is fully aware of all aspects of maintenance, rental agreements and other issues.
If there are issues to be dealt with, they are in fact done so immediately and we are informed of that outcome.
We have total piece of mind knowing that Rebecca is in control of our investments.
I hope she remains in Property Management for a very long time as I would find it impossible to replace her.
Yours Stacy & Noel Elliott. 10th December 2009

Diane is an Excellent Sales Person

Diane is an excellent sales person, I have been really happy dealing with her she has given excellent service, communication and negotiation skills and I have already recommended her to other people.

Elders Does It Again For Our Family!

Dear Sally,
I am writing to say thank you to Janine from your Mackay Elders Real Estate Office. This is the fourth time we have used Elders Real Estate services in purchasing and selling our homes around Australia and the services Elders have provided our family just keep getting better.
Not only did Janine show us around a range of real estate in the Mackay region but she also took time out of her day to show us places that we would never have discovered on our own for many months. This really contributed in us deciding which area of Mackay we wanted to live.
Janine was extremely professional, friendly and really knew the market and the area. She also helped us at every turn in the purchase of our property in Blacks Beach as we were still located in Darwin. Not only that – when the settlement on our property in Darwin was delayed at no fault of ours Janine negotiated with the sellers in Mackay so that we could move our furniture into the house and take possession prior to settlement. I have never before experienced this type of assistance and support from a real estate company before.
Can you please pass on our sincerest thanks to Janine and Elders staff in Mackay and when buying our next property we would only deal with Elders and Janine in particular. In fact our whole extended family across Australia is now also using Elders in real estate dealings since hearing of our experiences.

Rick, Kay and James Harris
9 May 2010

Di displayed very good marketing, service, communication and negotiation skills

My interaction with Di with the sale of my property were fantastic, she displayed very good marketing, service, communication and negotiation skills.

Adrianne

Most Efficient and the Best Real Estate Property Manager – Rebecca Purcell

 This letter is to inform you that Rebecca Purcell at Elders has been the most efficient and the best real estate property Manager that I have ever had. All my request for my property have been dealt with on a professional level and have had immediate attention when requested. I have had many properties in the past and I would recommend Rebecca to anyone. Elders have an excellent property Manager (Rebecca Purcell). If I had more properties I would not hesitate to rent them through Elders and feel confident that my properties would be looked after without any concerns.

Chelene Bowman
Glenella

Delight to do Business with Diane

We were very happy with Diane’s service she was very helpful and obliging and it was a delight to do business with her.

Thank you

Rhonda and Mick.

A Big Thank-You to Janine Walsh from Elders

A Big Thank-You to Janine Walsh from Elders.

We would like to thank you for all your hard work in selling our property. There were times when we started to lose hope but you kept us going with your professionalism an positive attitude, you never gave up on us and kept in constant contact giving us updates with the market as things progressed.

Your hard work and determination allowed us to sell our house and we were very pleased with the outcome.

We will certainly recommend you to anyone wishing to sell their home and wanting someone who will give 100%.

Thank you Janine,


Derek & Jenny Hall.

All The Confidence In Rebecca As The Property Manager

To whom it may concern,
I Gary Mills of 82 Slater Avenue, Blacks Beach declare that the following is true and correct;
I first met Rebecca when I was looking for a rental property in June 2008. She put me in the property I am in today and has been my Property Manager ever since.
As a tenant I am aware of my obligations and do maintain this property as if it was my own, however I have all the confidence in the world in Rebecca as the Property Manager to make sure the upgrade of the property would be highly maintained.
I have found Rebecca to be very polite, understanding and helpful with my needs as a tenant and would recommend her as a Property Manager to any property owners and perspective tenants.  Yours Sincerely Gary Mills.  9th December 2009

Courteous, helpful and extremely professional – Diane Franettovich

My partner and I purchased both our properties through Di. At no time in our dealings with Di have we ever found her to be anything less than courteous, helpful and extremely professional. In fact out of all the agents we had contact with Di has outshone every single one of them. As long as Di is working in this area she will certainly be our first choice when purchasing or selling property and we would highly recommend her to others.

Kent and Katherine

Would Not Hesitate to Recommend Elders

We have had our Rental House with Elders property Management for approximately two and a half years after trying other local Property Managers and being very disappointed at their unprofessionalism.

We have found Elders to be very receptive to anything we have ever asked of them, nothing ever seems to be too much of a problem.

Inspections are always done on time, rents are paid on time and if there is a problem we have always been notified promptly.

We would not hesitate to recommend Elders to anyone seeking to have their Property managed in a Professional manner.

Sally and David Muir

Nothing is too Much Trouble for Rebecca!

My husband, John, and I have rental properties in Mackay, Queensland.  John’s work requires that we spend many months each year, sometimes a full year, in various South East Asian countries.  Therefore we need efficient, reliable assistance with our properties.

We found just the person for this in Rebecca Sullivan at Elders Rentals, Mackay! Nothing is too much trouble for Rebecca.  She is pro-active, cheerful, efficient and professional.  Rebecca’s record with us includes:-

Swiftly procuring tenants for a new properties

Screening applicants very well, culminating in securing suitable tenants, both long and short term

Begins seeking new tenants or re-signing existing tenants well before leases expire

Securing both Corporate tenants for high-rise apartments and families for houses

Attends promptly to tenant requests for repairs etc

Follows up tradesmen to ensure work is completed in a timely fashion – thereby keeping both tenant and landlord happy!  Very important to both parties

Undertakes regular and timely inspections of our properties and provides informative and suitably written reports

Keeps in touch with the market and gives sound advice with regard to rental prices

Is available almost at all times to take phone calls & SMS messages

Responds with same day replies to messages and emails – very rare today in our experiences with many businesses both in Australia and elsewhere!

If Rebecca says she’ll do something – then consider it done! 

There is no need to constantly, or even occasionally, check to see if Rebecca has done a task.  We are landlords, mostly absentee landlords, with peace of mind.  Thanks Bec!!

Yours faithfully,

Jan Ryan

Felt Confident in Diane Franettovich

We have dealt with Diane Franettovich with the purchase and the sale of our property. We were very happy with the dealings we had with Di and both felt confident in her judgment and guidance. The purchase was managed mainly from Sydney and because of our confidence in her ability of this purchase we were only too pleased for Diane to handle the sale of our property 18 months later.

Malcolm and Paul

Superior Customer Relations Ability and Style

Rebecca,

From the first point of contact, you showed far superior customer relations ability and style than any other real estate agent in Mackay.  You involved yourself in the business of getting me established in Mackay and made my transition effortless.

Your regular inspections were done without any inconvenience and you handled my issues promptly and professionally.

It is without reservation that I would recommend you as an agent to landlord and to a tenant.

Jeff C

Very Understanding of the Needs of Owners – Rebecca Purcell

 I would like to nominate Rebecca Purcell for an award as she provides the most excellent support for owners such as myself who live many kilometres from their rental property. Rebecca contact or responses are almost immediate and I’ve decided she must live on her email!)
She has helped me deal with some difficult situations. I trust her judgments and take on board all her recommendations as she is very understanding of the needs of owners as well as tenants.

Thankyou Rebecca and your team
Helen Stanborough

Professionalism and Efficiency

As I only had my property listed for about a month I was very happy with the dealings I had with Diane and her professionalism and efficiency. Well done.

Confident in Rebecca and the Team at Elders

We have rented through Elders for the last 2 years and as tenants have found their service to be professional, efficient and friendly.
 
Inspections were routinely carried out and any maintenance requests were acted on in a timely manner. 

Communication between Rebecca and us was open and consistent, with replies to emails and phone calls being quick and professional. 

I wouldn’t hesitate to rent another property through Elders and if I was a property owner I would feel confident in having Rebecca and the team manage the rental property. 

F Neilsen

Nothing But Positive – Janine Walsh

My experience, as a seller, who used Janine Walsh from Elders Real Estate Mackay was nothing but positive.

From the first meeting to signing the contract Janine showed professionalism and attention to my needs and requirements.

Her high levels of communication kept me in the loop as to negotiations and she allowed me to play a part in the sale to the level I wanted to be involved.

I would recommend Janine and her team for honest appraisals and ideas to help the seller achieve their goal of obtaining a contract on their property.

Thank-you for the care and dedication during what is a big event in anyones life – selling their first home.

Kind Regards

Andrew
West Mackay

Diane has a thorough knowledge of the area and is passionate about it

Diane has a thorough knowledge of the area and is passionate about it. She’s the best person to buy or sell with and showed very good marketing, communication and negotiation skills.

Very Happy with the Service Elders Provide

To whom it may concern,

My house in Mackay was my home for 10 years before I was transferred for my job to another city.

As a house and I home, I have considerable emotional as well as financial investment in the property.

When it came time to look for a property manager for my house I knew I definitely had 3 criteria. The incoming tenants had to be treated with respect, I wanted my rent money on the day it was due, and I wanted someone who would make sure my asset was looked after.

Elders Real Estate came highly regarded and respected by a few of my colleagues.  Elders have been my property manager for the last 3 years. We work together for the best outcomes for myself, Elders and the tenants.

Rebecca always gets back to any enquiry I have in a timely manner, they are very good with communication and always has suggestions if I am unsure on the way forward.

I could not recommend any higher and very happy with the service they provide

F Glaspy

Highly recommend Di Franettovich

Di Franettovich is a fantastic sales lady. We highly recommend her; Di showed excellent advertising, service, communication and negotiation skills and is the person to market your home.

Keith and Lesley

Exceptional Communication

 Rebecca,
The way you have handled the change of tenants and excessive maintenance on our property at Marian is outstanding, your exceptional communication and efforts don’t go unnoticed. Thank you!!
Ashleigh Graham and David Jack

Friendly, Professional Service!

Elders Mackay have managed our property in Blacks Beach for the last 5 1/2 years.

Elders, especially Rebecca Sullivan, have always been prompt, proactive, and efficient in their communications with us, regular, accurate and detailed inspection reports, along with friendly, professional service makes it seems like our property is always a priority.  Handling not only the day to day tenancy, but going above and beyond such as sourcing quotes for insurance claims and handling all paperwork, dealing direct with contractors we have organised and looking after our property as if it is their own.

We could not ask for better agents to look after our biggest investment.

Thank you

Nick & Fleur Samuel

Quality of Service – Di Franettovich

Di has done an excellent job and is clearly the best salesperson in the Pioneer Valley.  She displayed excellent negotiation skills, communication and quality of service.

Peter Watt

Excellent Dedicated Work – Rebecca Purcell

 Hi Rebecca,

We have had excellent dedicated work from you over these years. We were initially unsure as you were really young compared to the other company managers who came to see us. We decided to work with you because we were impressed by your enthusiasm. You have been balanced and transparent about your proactive management decisions. We have felt really confident knowing that you are managing our property and really missed you when you went on holiday!

Cheers,
Niri

Rebecca Purcell – Expertise and Helpful Attitude!

It gives me great pleasure to acknowledge the expertise and helpful attitude displayed by Rebecca Purcell. 

Rebecca does everything I have asked her to do and handles all the detail with efficiency in an admirable way. I left LJ Hookers Real Estate when they took over Elders and I came back when Elders was under new management because I couldn’t do without the experience shown by Rebecca. 

Rebecca’s efforts and friendly ways are a benefit to her customers, especially all affecting my property and her courtesy to myself. 

John B Smith

Honest, Efficient and Reliable

Sally recently sold our home in Mount Pleasant and our experience was stress free and pleasurable. We found Sally to be honest, efficient and reliable. This meant a lot to us as we are absentee vendors. We would highly recommend Sally to anyone who is looking to sell their property.

Jan and John Anderson 

Have and Will recommend Diane Franettovich

All we can really say is we put the sale of our home in the hands of Diane Franettovich and she never once gave us cause for concern. Diane was always friendly and helpful, always available, pleasant and efficient.

While ever you have people like Diane representing your company you’ll do well and we certainly have and will recommend her to others looking to buy or sell real estate.

Graham and Connie

Total Peace of Mind

Having been involved in the rental property market for some 10 yrs I have been associated with many Property Managers.

We currently have a large number of rentals which keep us on our toes, and are currently with another firm.

They are, however about to be transferred back over to Rebecca at Elders to our relief.  We have found Rebecca to be very efficient, helpful, and most of all contactable.  At anytime she is fully aware of all aspects of maintenance, rental agreements and other issues.

If there are issues to be dealt with, they are in fact done so immediately and we are informed of that outcome.

We have total piece of mind knowing that Rebecca is in control of our investments.

I hope she remains in Property Management for a very long time as I would find it impossible to replace her.

Yours Stacy & Noel Elliott.

All the Confidence in the World in Rebecca

I first met Rebecca when I was looking for a rental property in June 2008.  She put me in the property I am in today and has been my Property Manager ever since.

As a tenant I am aware of my obligations and do maintain this property as if it was my own, however I  have all the confidence in the world in Rebecca as the Property Manager to make sure the upgrade of the property would be highly maintained.

I have found Rebecca to vey very polite, understanding and helpful with my needs as a tenant and would recommend her as a Property Manager to any property owners and prospective tenants.

Yours Sincerely Gary Mills

Excellent communication and negotiation skills

We would like to thank Diane Franettovich sincerely for the prompt attention she has paid for the sale of our mother’s home; she displayed excellent communication and negotiation skills.

Val, Leanne and Meryl

Property Management with Professionalism

Coming from the Property Management Industry myself I was quite hesitant to enlist the service of a management team when we left Mackay, however Rebecca and her team have proven that I need not worry in the slightest. 

Rebecca and her team have managed our property with professionalism and enthusiasm, making sure we don’t feel like just another Landlord.  The team ensure that all requirements and laws are met and also ensure that my property is being taken well care of, and most importantly, that the rent is being paid on time.

I have no hesitation in recommending Rebecca and her team to any family and friends in the Mackay area.

Hannah Foley & Greg McKay

Friendly Efficient and Professional service – Di Franettovich

Diane has very good local knowledge and gave friendly efficient and professional service with the sale of our property. She showed excellent negotiation skills as well as communication and advertising skills.

No Problem Handling the Responsibilities of a Property Manager

I have found that Rebecca from Elders provides a good realistic rental appraisal and then has the ability to back it up a signed lease being put in place with good tenants. 

I have found that other agents are not always up to date with what rent is achievable which can leave you accepting a lower rent than is possible.  

When I chose the agency to manage a property I look at the abilities of the property manager who is going to do the job rather than the agency name. 

Rebecca has no problem handling the responsibilities of property management and gets the job done without hassle. Rebecca has a good relationship with the local tradesman which ensures that any maintenance issues are dealt with quickly.  Rebecca started off managing one of my properties and due to her good work she now manages all 3.

Regards,

Ron

Communication & Service Has Always Been Excellent

Simone Talbot and myself would like to thank yourself and your staff in an excellent job looking after our three rental properties in Mackay.  

Communication and service has always been excellent and glad to report no problems.  Your tenant selection process and reviews is great and our vacancies have always been very minimal.   

Any Maintenance issue are dealt with in a timely manner, and followed up with no problems. I thank you again for your professional service and would have no hesitations in recommending your services in looking after a rental property in Mackay.

Regards

Greg Reynolds

Professionalism and Dedication – Diane Franettovich

We would like to take this opportunity to say a big thank you to Diane Franettovich for her professionalism and dedication while still being approachable and friendly during the short time she took to sell our unit.

Diane kept us well informed which made the whole process stress free and we would recommend Diane to anyone who may be buying or selling.

Warren and Dianne.

Thank You Rebecca For All You Do

Just a quick word to let you know how I appreciate all you have done for me with my property in Andergrove.

You have ensured that the tenant is up to date in payment and that the house is always in a good state.   The air conditioning and bathroom receives repair as required.

When the tenant hands in their notice to vacate, you instantly attend to finding a new good tenant.

So thank you for all you do and the information you send regularly to me.

Regards

John Smith

Professional Attention – Di Franettovich

I would like to thank Diane for her guidance, assistance and professional attention during the time it took to sell my home.

The feedback and interest shown made the process stress free for me.

I do not hesitate in recommending Diane to anyone who may be thinking of selling or buying.

Olive

Professional and Courteous

I would just like to say that my personal experience with Elders rentals is so positive, that I have consistently recommended my clients use their services since 2003. 

They are professional, courteous and best of all they do not waste your time on trivial items. They get the job done with minimum interruption to my busy schedule. I could not recommend them higher.

Kind regards, Corr Piccone

Grateful For All Your Advice – Rebecca Purcell

 Dear Rebecca

Simon and I would just like to thank you very much for everything you have done for us whilst managing our property.

You have only been our Real Estate Manager for a short time, just over 15 months. Immediately you surpassed any expectations we ever had of a Real Estate manager after dealing with several over the last 11 years.

You take the time to keep in close contact usually by phone which makes us feel reassured, whenever there are any concerns from ourselves or the tenants. We are very grateful for all your advice especially during the maintenance and insurance issues we are having of late.

I am often thanking my dear friend Fiona Johnson for highly recommending you to us, as this is by far the wisest decision we have made. We just hope that you will continue to be our Real Estate Manager for years to come.

Thank you
S & T Eddison

If you are thinking of selling contact Diane

We would like to take this opportunity to thank Diane Franettovich for her professional but common sense down to earth approach during the short period it took to sell our property.

Diane kept us well informed with the sale details and the local market activity in general.

So if you are thinking of selling contact Diane.

Terry and Rita.

Di was approachable and professional

We would like to thank Diane for her help when we were looking for an investment property as she was very willing to show us the properties.

Then once again when we wanted to sell our unit.

We found Di very approachable and professional in her attitude.  She was at no time pushy, but we found Di to be very down to earth and as she says a real Dinky Di!

We have no hesitation in recommending Di to anyone who may want assistance with their Real Estate needs.

Many thanks Di.

Kelly and Cathy.

Didn’t give up on the sale of my property – Diane Franettovich

I was very happy with Diane Franettovich as my Real Estate Agent. I liked the way she didn’t give up on the sale of my property, even though it was 63km out of Mackay and not where many prospective buyers wanted to settle.

Diane always informed me when a buyer was interested in looking through my property and then kept me up to date if there was to be any follow up on the inspection. I could Diane’s enthusiasm for her work was there the whole time. Diane sold my property and I was happy with the price I received. Even after the sale Diane kept me informed on how negotiations were going.

Diane is really dedicated to her work as well as being very professional and she can be depended on to offer sound advice to her clients.  She was honest with me at all time.

Efficiency, Honest and Integrity – Diane Franettovich

This is a special very BIG thank you to Diane.  When you select a Real Estate Agent to market your property, you require EFFICIENCY, HONESTY and INTEGRITY from your agent. Well you need go no further than a real dinky Di in Diane.

We found Diane to be very professional and approachable. She was at all times, HONEST and up front in all aspects in the sale of our property in the Valley.

We have no hesitation in recommending Diane and the team to anyone requiring Real Estate needs.

Thank you once again Di.

Kevin and Kerry.

 
Great Communicator – Rebecca Purcell
I would like to thank Rebecca Purcell for managing our rental property for 3 years while we were out of the country and making it pain free for us. Rebecca was a great communicator during this time, screening and finding a suitable tenant, making us aware of things as they arouse and dealing with them swiftly. We had reservations on having a rental property while being so far away, although this was quickly removed as we saw the attention and diligence Rebecca applied to managing our property; it was the same standard as ours.  I wouldn’t hesitate to recommend Rebecca to friends or family for managing property in the Mackay area.

Regards, Dale and Kim

 


Back to Top ↑